Behind the scenes of 'AI interviewer' [Story Pack - Genesis Labs ②]

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"Goodbye on-camera interviewers": Developing a humanized AI interviewer

At Genesis Labs, we go beyond the functional aspects of AI interviewer development. Our focus is on creating an interview environment that is not only relaxed and natural but also mirrors the experience of interacting with a human interviewer. This unique approach sets our AI interviewer apart from the rest.

• The importance of human touch: AI interviewers should be developed with candidate comfort in mind, not just functionality.
• Developing a visible AI interviewer: Genesis Labs applies speech synthesis and face generation technology to make AI interviewers look natural.
  • Provide a more human interaction for candidates by matching voice and face appropriately.
  • Reduce candidate nervousness by generating an outfit and face like an interviewer.

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"The invisible 'AI service capabilities' that matter"

Once a robust AI interviewer is developed, ensuring its reliable operation and service is crucial. The success of AI services hinges on meticulous technical management. This emphasis on technical management instils confidence in AI developers about the reliability of the AI system.

• High technical requirements: Video analytics and deep learning require large amounts of data and complex computations, and sufficient computing resources to support them are essential.
• Genesis Lab's integrated API system development
  • Deep learning optimization: Developing techniques to improve the performance of AI
  • Elastic computing infrastructure: Managing infrastructure to support fluctuating data processing needs
  • Cost optimization: efficiently managing cloud service resources to reduce operational costs

Through these efforts, Genesis Lab is stably providing various services, including Viewer HR, and strengthening the transparency and reliability of AI technology. This balanced integration of technology and human factors paves the way for AI interviewers to function as genuine human replacements, not just machines.

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Making AI more human: The ability to generate probing questions

Genesis Labs' Viewer HR AI was developed to play a similar role to a human interviewer in the interview process. Specifically, we're exploring how AI can become more human through the ability to generate probing questions:

• Evaluate responses: AI analyzes respondents' answers in real-time to detect low competency scores.
• Selecting the right additional questions: Based on low-scoring assessments, we select additional questions from a pool of pre-registered questions.
• Provide contextualized questions: Ask selected additional questions to the respondents, giving them the opportunity to articulate their competencies more clearly.

This feature helps improve the efficiency and accuracy of the interview process by enabling AI to understand the depth and context of questions and respond appropriately, just like a human interviewer.

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AI interviewers are just the beginning: Genesis Lab's bigger vision.

Genesis Labs is expanding its growth potential by utilizing AI technology in various areas beyond Viewer HR. The company's approach is evolving beyond a simple interviewing solution to a wide range of services that support various HR processes within an organization.

• New business development: The company utilizes AI technology in various fields through its interactive AI content platform, Jucy, and AI mind healthcare platform, Doctorison.
• HR Lifecycle Management: Using Viewer HR's technology, organizations can manage the entire HR lifecycle, including employee diagnosis, training, promotion, retirement, etc.

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Generative AI Humans: Genesis Lab's Ultimate Goal

Genesis Labs is not just about developing AI technology. Our ultimate goal is to create 'generative AI humans' that can make human-like decisions and perform human-like tasks. We believe that these technologies have the potential to not only supplement but also replace human roles within organizations, leading to a new era of efficiency and productivity.

• Leveraging AI technologies: Developing AI to make human-like decisions and automate tasks by dating human thoughts, behaviours, and experiences.
• Expanding AI human business: Developing and operating services that interact with humans and address psychological domains based on AI HR technology.

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AI Transparency is Everyone's Business: Genesis Lab's Leading Approach

Genesis Labs is at the forefront of the industry, championing transparency in AI technology. From the earliest stages of AI development to its overall design and execution, we adopt a transparent approach. This commitment to transparency assures industry stakeholders about the ethical use of AI.

• Responding to global AI regulations: AI regulations are being developed worldwide, primarily to reduce the risks of AI. Genesis Labs is responding to these regulations and increasing the transparency of AI technologies and services.
• The need for industry collaboration: As AI technology advances, preventing negative preconceptions about it and maintaining consumer trust are essential challenges for the global AI industry to address together.
• Resolving technical and ethical conflicts: Introducing human-like AI brings new technical and moral challenges. Genesis Lab's approach to technology is an excellent example of addressing these challenges.

Genesis Lab's commitment to transparency is helping to increase social acceptance of AI technology and reduce potential negative perceptions of AI. This is essential in laying the groundwork for safer and more beneficial use of AI technologies worldwide. The future of AI doesn't just rely on technological advances but also requires deep thought and a strategic approach to how these technologies are controlled and managed.

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All the Story Pakcs

• Genesislab Story Pack 1 - 'AI Interviewer' for Enterprise
• Genesislab Story Pack 2 - 'AI Interviewer' is the Starting Point
• Genesislab Story Pack 3 - Good Coworker, Good Company
• Genesislab Story Pack 4 - Tech Savvy? Business Savvy?
• Genesislab Story Pack 5 - No Shame for requesting 'Number one'
• Genesislab Story Pack 6 - Work the way whatever we want
• Genesislab Story Pack 7 - AI & Sociology

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Write 이건한 (Digital Daily, Reporter)

Original Content 대기업이 택한 'AI 면접관' 개발 비하인드 [스토리팩-제네시스랩①]

Review & Edit Leo (Genesis Labs, Marketing)